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Purchase / order status

Track Your Cross-Border Order

Enter the unique order reference you received after payment to view the latest processing status and access your official documents once they are ready.

Retrieve your order

Your reference was issued when your payment was completed. It normally looks like TBS-2026-88912.

Don't have your reference handy? Try the sample order:
1

Enter your order reference

Use the reference shown after payment or sent to you by TBS.

2

View the latest status

See whether your order has been received, is in process, or is completed.

3

Access your documents

Download official insurance documents once processing has been completed.